Terms and Conditions
Terms and Conditions
This Terms and Conditions (“Terms and Conditions“) outlines how Think Beyonds (“we,” “us,” or “our”) collects, uses, protects, and handles the personal and company information provided to us by our clients and visitors to our website www.thinkbeyonds.com. We believe that it is important for you to know how we treat the information that we may receive when you engage with us. We are committed to ensuring the privacy and security of your information and complying with applicable data protection laws. Please read this policy carefully to understand how we handle your personal data.
Information We Collect:
We may collect various types of information, including but not limited to:
a) Personal Information: When you engage with us, we may collect personal information that you voluntarily provide, such as your name, email address, contact details, and any other information you choose to provide.
b) Non-Personal Information: When you visit our website, we may automatically collect certain non-personal information, including cookies, your IP address, browser type, and other technical data. This information helps us analyze website usage, improve our website’s functionality and content, and personalize and enhance your experience on our website.
Use of Information:
We use the collected information for the following purposes:
a) To provide and improve our consultancy services: We use the information you provide to deliver the consultancy services you request and to enhance and improve the quality of our services.
b) To communicate with you and respond to your inquiries: We may use your information to communicate with you regarding your inquiries, provide updates on our services, and respond to your requests and questions.
c) To personalize and enhance your experience on our website: We may use cookies and other technologies to personalize your experience on our website, remember your preferences, and provide relevant content and advertisements.
d) To send relevant updates, newsletters, and promotional materials: With your consent, we may use your contact information to send you updates, newsletters, and promotional materials related to our services, industry insights, and special offers.
e) To analyze website usage and trends: We may analyze the information we collect to understand website usage patterns, trends, and demographics, which helps us improve our website, identify areas for enhancement, and develop new services.
Data Sharing:
We may share your personal information with third parties in the following circumstances:
a) With your consent or at your request: We may share your information with third parties when you explicitly consent to such sharing or request us to do so.
b) With service providers: We may engage third-party service providers who assist us in operating our website and delivering our services. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
c) When required by law or to protect our rights: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, safety, or property, or the rights, safety, or property of others.
d) In connection with a business transaction: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
User Obligations:
By using our website, you agree to abide by the following obligations:
a) Restricted use: You are a restricted user of this website. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish, or create derivative works from, transfer, or sell any information or software obtained from the website. With our prior permission, limited use may be allowed for the removal of doubt. It is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the website is not permitted.
b) Acceptance of the Policy: By visiting our website, signing up or logging into the website, or uploading information on our website, you acknowledge and unconditionally accept this Policy. If you do not agree with this Policy, do not use our website and services or provide any of your personal data.
Acceptance of the Terms and Conditions:
By visiting our website, signing up or logging into the website, uploading information on our website, or engaging our consultancy services, you acknowledge and unconditionally accept this Policy. If you do not agree with this Policy, do not use our website and services or provide any of your personal data.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal information, or to lodge a complaint, please contact us at info@thinkbeyonds.com. Our team will promptly address your inquiries and concerns.
For Certification Services:
In the event of certification failure, where the concerned government department does not approve the requested certificate or license, we offer a 100% refund of the amount paid for our consultancy services. This refund will be issued promptly upon verification of the certification failure.
For Funding Support and All Other Listed or Non-Listed Services on our website:
Once payment has been made and work has commenced on funding support or any other services, we are unable to offer any refunds. This policy applies to cases where the payment has been made, and our team has started the necessary work to facilitate the requested services.
It is important to note that the approval for funding schemes and other services is subject to the selection methods and decisions made by the respective government and non-government entities. We provide guidance and support throughout the process, but we cannot guarantee the outcome or be held responsible for the final decision on funding approvals.
Our refund policy applies solely to the amount paid for our consultancy services and does not cover any fees, charges, or expenses payable to government or non-government entities related to the certification or funding processes.
We are dedicated to your satisfaction and will make every effort to ensure your success in obtaining the desired certifications and maximizing your chances for funding support. If you have any further questions or concerns about our refund policy, please reach out to our customer support team, and we will be happy to assist you.